Skip to main content

Invoice Credit Balance

Add invoice credits to student accounts for easy payment adjustments, and let customers view and apply credits during online bookings.

S
Written by Syeda Zahirunisa
Updated this week

To add invoice credit balance on a student's account

  1. Navigate to the People menu, and in the Students option, click on any student row to access their information.

  2. Click on Invoices, and then select the Adjust option.

  3. Insert the credit amount. Optionally, you can provide additional details or reasons for the credit balance in an Internal Note, and click 'Save'!
    ​



Using invoice credit balance

If an invoice is created for a student who already has a credit balance, that balance can be applied towards payment of the invoice.
​
​

πŸ’‘ For a thorough summary of students with invoice credit balances, go to Reports > Students > Student Credit Balance.


On the Online Booking Page

Customers can now view their invoice credits balance and apply the same while purchasing classes or packages on the online booking page.
​
​

To apply the Invoice credits balance while purchasing a class

  1. Once you have selected the classes that you wish to purchase, head to your Cart on the top right corner of the online booking page.

  2. Under the 'Booking summary', toggle the Use available credits button on.

  3. The credit balance will be deducted from the original amount to reflect the total payable amount. You can then proceed to pay the final amount using your preferred payment mode.
    ​


To activate Invoice credits balance

  1. Navigate to the Online Bookings main menu on the left side of the screen.

  2. Under Settings, head to the Preferences tab.

  3. Under the heading Payment options, simply select the Use credit balance checkbox.

  4. Scroll to the bottom of the page and click on Save.


To view the Invoice credits balance

  1. Navigate to the 'Name' drop down on the top right corner of the screen and click on Profile.

  2. Head to the Billing main menu.

  3. Go to the Invoice credits tab and scroll down to view your Invoice credits history.
    ​

Did this answer your question?