Staff members can initiate chats with students or other staff directly from the Classcard dashboard, either through Classcard's built-in chat or over WhatsApp.
Here's a video on how to start a new chat on the Classcard staff dashboard:
Starting a New Chat
From the left sidebar, click the Chat icon (speech bubble) to open the Chat section.
Click the + New button at the top of the "All chats" panel.
Select your chat type:
Personal chat - a direct message between you and one participant.
Group chat - a conversation with several participants at once.
Select your channel:
Chat (on Classcard) - participants can reply on the web or in the Classcard app.
WhatsApp - sends the message directly over WhatsApp. Requires the WhatsApp integration to be set up. (Note: WhatsApp does not support group chats.)
If starting a Group chat, enter a Group chat name.
Under Participant, search for and add the staff member(s) or student(s) you want to include.
Click Create chat to start the conversation.
💡 Chats can be initiated by both staff and students. Students can start chats from the Web dashboard, the Classcard Student app or the Progressive Web App.