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How a Student Can View and Reply to Chats

Learn how students can easily view and reply to chats with staff, both via the website and the web app.

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Written by Syeda Zahirunisa
Updated this week

Website

  1. Navigate and click on your ‘profile name’ in the top right corner of your screen.

  2. Scroll down and click on the Profile tab. Then on the left side of the screen, click on the Chat option.

  3. Easily see all chats initiated by a staff member that you’re involved in. Click on a specific chat, type your message, and hit the Send button.


Website as an app (PWA)

  1. On the home screen of the online booking page, select the Chat tab at the bottom right of your screen.

  2. Easily see all chats initiated by a staff member that you’re involved in. Click on a specific chat, type your message, and hit the Send button.

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